Refund Policy
At Global Marketing Solutions, we are committed to delivering high-quality digital marketing services tailored to your business goals. We value transparency and want our clients to be fully informed about our refund policy before making any purchase.
1. Service-Based Nature
Our services include but are not limited to: search engine optimization (SEO), social media management, pay-per-click advertising, content creation, email marketing, and strategy consultations. Due to the nature of digital marketing services—where work is often customized, time-intensive, and based on strategy execution—we do not offer refunds once work has begun.
2. Eligibility for Refunds
Refunds may be considered only under the following conditions:
- If the client cancels a service before any work has started.
- If a duplicate payment is made in error.
- If there is a failure on our part to deliver the agreed-upon services, and no resolution is provided within a reasonable time.
All refund requests must be submitted in writing to rehman28ali@gmail.com within 7 days of the initial payment or issue.
3. Non-Refundable Situations
Refunds will not be issued in the following situations:
- If a client changes their mind after work has commenced.
- If access or materials required from the client are delayed or incomplete, leading to project delays.
- For completed services or deliverables already approved or partially used.
- If performance or results do not meet expectations due to factors beyond our control (e.g., algorithm changes, ad performance variability, lack of client input).
4. Revisions and Corrections
We are dedicated to client satisfaction and offer revisions wherever reasonable to ensure the final deliverables meet the agreed scope. Our team will work with you to address any concerns and make appropriate adjustments.
5. Processing Time
If a refund is approved, it will be processed within 7-10 business days. The refund will be credited using the original method of payment.
6. Contact Us
If you have questions about this policy or need to request a refund, please contact us at rehman28ali@gmail.com.
By purchasing our digital marketing services, you agree to this Refund Policy.